APA
Dow R., Cook S., . (1996). Turned on : eight vital insights to energize your people, customers, and profits. New York, N.Y: HarperCollins.
Chicago
Dow Roger, Cook Susan, . 1996. Turned on : eight vital insights to energize your people, customers, and profits. New York, N.Y: HarperCollins.
Harvard
Dow R., Cook S., . (1996). Turned on : eight vital insights to energize your people, customers, and profits. New York, N.Y: HarperCollins.
MLA
Dow Roger, Cook Susan, . Turned on : eight vital insights to energize your people, customers, and profits. New York, N.Y: HarperCollins. 1996.