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Normal view MARC view ISBD view

The invisible customer : strategies for successful customer service down the wire

Clegg, Brian

The invisible customer : strategies for successful customer service down the wire - London : Kogan Page, 2000 - 216

Subjects--Topical Terms:
CUSTOMER SERVICE--MANAGEMENT
CUSTOMER RELATIONS
CONSUMER SATISFACTION

LC Class. No.: HF5415.5 / C533I

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