BU Library and Learning Space

The invisible customer : strategies for successful customer service down the wire

Clegg, Brian

The invisible customer : strategies for successful customer service down the wire - London : Kogan Page, 2000 - 216


CUSTOMER SERVICE--MANAGEMENT
CUSTOMER RELATIONS
CONSUMER SATISFACTION

HF5415.5 / C533I

Library Opening Hours

Mon. - Sat. : 8:30 - 20:00

Public Holidays : Closed

Sun. : Closed

Contact Us

9/1 Moo 5, Surat Osathanugrah Library (Building C6), Phaholyothin Road, Klong Nueng, Klong Luang, Pathumthani 12120

Phone : 02-407-3888 ext. 2701

E-mail : [email protected]