APA
Hiam A., . (1992). Closing the quality gap : lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall.
Chicago
Hiam Alexander, . 1992. Closing the quality gap : lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall.
Harvard
Hiam A., . (1992). Closing the quality gap : lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall.
MLA
Hiam Alexander, . Closing the quality gap : lessons from America's leading companies. Englewood Cliffs, N.J: Prentice Hall. 1992.