APA
Pfeffer J., Sutton R. I., . (2000). The knowing-doing gap : how smart companies turn knowledge into action. Boston, Mass: Harvard Business School Press.
Chicago
Pfeffer Jeffrey, Sutton Robert I, . 2000. The knowing-doing gap : how smart companies turn knowledge into action. Boston, Mass: Harvard Business School Press.
Harvard
Pfeffer J., Sutton R. I., . (2000). The knowing-doing gap : how smart companies turn knowledge into action. Boston, Mass: Harvard Business School Press.
MLA
Pfeffer Jeffrey, Sutton Robert I, . The knowing-doing gap : how smart companies turn knowledge into action. Boston, Mass: Harvard Business School Press. 2000.