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Normal view MARC view ISBD view

The service edge : 101 companies that profit from customer care

Zemke, Ron

The service edge : 101 companies that profit from customer care - New York, N.Y. : New American Library, 1989 - 584

ISBN: 0453006477

Subjects--Topical Terms:
CUSTOMER SERVICE--UNITED STATES
SERVICE INDUSTRIES--UNITED STATES--MANAGEMENT

LC Class. No.: HF5415.5 / Z454S

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