APA
Kaplan R. S., Norton D. P., . (2001). The strategy-focused organization : how balanced scorecard companies thrive in the new business environment. Boston, Mass: Harvard Business School Press.
Chicago
Kaplan Robert S, Norton David P, . 2001. The strategy-focused organization : how balanced scorecard companies thrive in the new business environment. Boston, Mass: Harvard Business School Press.
Harvard
Kaplan R. S., Norton D. P., . (2001). The strategy-focused organization : how balanced scorecard companies thrive in the new business environment. Boston, Mass: Harvard Business School Press.
MLA
Kaplan Robert S, Norton David P, . The strategy-focused organization : how balanced scorecard companies thrive in the new business environment. Boston, Mass: Harvard Business School Press. 2001.