APA
ReVelle J. B., Frigon N. L. & Jackson H. K. (1995). From concept to customer : the practical guide to integrated product and process development, and business process reengineering. New York, N.Y: Van Nostrand Reinhold.
Chicago
ReVelle Jack B, Frigon Normand L and Jackson Harry K. 1995. From concept to customer : the practical guide to integrated product and process development, and business process reengineering. New York, N.Y: Van Nostrand Reinhold.
Harvard
ReVelle J. B., Frigon N. L. and Jackson H. K. (1995). From concept to customer : the practical guide to integrated product and process development, and business process reengineering. New York, N.Y: Van Nostrand Reinhold.
MLA
ReVelle Jack B, Frigon Normand L and Jackson Harry K. From concept to customer : the practical guide to integrated product and process development, and business process reengineering. New York, N.Y: Van Nostrand Reinhold. 1995.