Demystifying six sigma : a company-wide approach to continuous improvement /
Larson, Alan
Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson - New York, N.Y. : AMACOM, c2003 - 191 p. : ill.
Includes bibliographical references and index
0814471846
TOTAL QUALITY MANAGEMENT
SIX SIGMA (QUALITY CONTROL STANDARD)
CUSTOMER SERVICES--QUALITY CONTROL
HD62.15 / L377D
Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson - New York, N.Y. : AMACOM, c2003 - 191 p. : ill.
Includes bibliographical references and index
0814471846
TOTAL QUALITY MANAGEMENT
SIX SIGMA (QUALITY CONTROL STANDARD)
CUSTOMER SERVICES--QUALITY CONTROL
HD62.15 / L377D
