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Conducting the reference interview : a how-to-do-it manual for librarians /

Ross, Catherine Sheldrick

Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney - New York, N.Y. : Neal-Schuman, c2002 - 241 p. - How-to-do-it manuals for librarians ; no. 117 .

Includes bibliographical references and index

ISBN: 1555704328

Subjects--Topical Terms:
REFERENCE SERVICES (LIBRARIES)
INTERVIEWING

LC Class. No.: Z711 / R677C

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Conducting the reference interview : a how-to-do-it manual for librarians /

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