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Quality management /

Quality management / Howard S. Gitlow ... [et al.] - 3rd ed. , international ed. - Boston, Mass. : McGraw Hill, 2005 - 797 p. : ill. + 1 CD-ROM - The McGraw-Hill/Irwin series operations and decision sciences .

Includes bibliographical references and index

ISBN: 0071123385

Subjects--Topical Terms:
QUALITY CONTROL--STATISTICAL METHODS

LC Class. No.: TS156 / Q344 2005

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