BU Library and Learning Space

A guide to computer user support for help desk & support specialists /

Beisse, Fred

A guide to computer user support for help desk & support specialists / A guide to computer user support for help desk and support specialists Fred Beisse. - 3rd ed. - Australia : Thomson/Course Technology, c2004. - 554 p. : ill. + 2 CD-ROMs

Includes bibliographical references and index

0619215100


END-USER COMPUTING
COMPUTER SERVICE INDUSTRY
COMPUTER TECHNICAL SUPPORT

QA76.9 .E53 / B447G 2004

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