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Management : meeting and exceeding customer expectations /

Plunkett, Warren Richard

Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen - 8th ed. , international student ed. - Australia : Thomson/South-Western, c2005 - 742 p. : ill. (some col.)

Includes bibliographical references and index

ISBN: 0324227159

Subjects--Topical Terms:
MANAGEMENT

LC Class. No.: HD31 / P586M 2005

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Management : meeting and exceeding customer expectations /

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