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Clear, correct, concise e-mail : a writing workbook for customer service agents /

Rudick, Marilynne

Clear, correct, concise e-mail : a writing workbook for customer service agents / by Marilynne Rudick and Leslie O'Flahavan - Silver Spring, Md. : E-Write, 2009 - 184 p.

ISBN: 097259860X

Subjects--Topical Terms:
Electronic mail messages--Handbooks, manuals, etc.
Customer services--Handbooks, manuals, etc.

LC Class. No.: HE7551 / R824C

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Clear, correct, concise e-mail : a writing workbook for customer service agents /

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