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Be our guest : perfecting the art of customer service /

Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Tom Staggs. - Rev. and updated ed. - New York, N.Y. : Disney Editions, c2011. - 208 p. : ill.

Includes bibliographical references and index

ISBN: 9781423145844

Subjects--Corporate Names:
Disney Institute

Subjects--Topical Terms:
Amusement parks--Customer services--Florida--Orlando
Customer Services

Subjects--Geographic Terms:
Walt Disney World (Fla.)

LC Class. No.: GV 1853.3 .F62W34 / B468 2011

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Be our guest : perfecting the art of customer service /

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