Be your customer's hero : real-world tips & techniques for the service front lines /
Be your customer's hero : real-world tips & techniques for the service front lines / Be your customer's hero : real-world tips and techniques for the service front lines Adam Toporek. - 244 pages.
Includes bibliographical references and index
9780814449059
Customer Services
Customer relations
Management
HF5415.5 / T666B 2015