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Patron behavior in libraries a handbook of positive approaches to negative situations /

Patron behavior in libraries a handbook of positive approaches to negative situations / [electronic resource] : [edited by] Beth McNeil and Denise J. Johnson. - Chicago : American Library Association, 1996. - 1 online resource.

Includes bibliographical references and index.

ISBN: 9780838906620 9780585318691 (electronic bk.)

Subjects--Topical Terms:
Public services (Libraries)--United States.
Libraries--Security measures--United States.

LC Class. No.: Z711 / .P338 1996

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Patron behavior in libraries a handbook of positive approaches to negative situations /

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