Entry Topical Term

Number of records used in: 2

001 - CONTROL NUMBER

• control field: 56074

003 - CONTROL NUMBER IDENTIFIER

• control field: TH-BaBU

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20250302041926.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 250302|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: TH-BaBU
• Transcribing agency: TH-BaBU

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: CUSTOMER SERVICES
• General subdivision: COMMUNICATION SYSTEMS

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (TH-BaBU)167057: Sterne, Jim 50113, Customer service on the Internet : building relationships, increasing loyalty, and staying competitive, 2000