Managing the guest experiene in hospitality / Robert C. Ford, Cherrill P. Heaton

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Material type: Text

TextPublication details: Africa : Delma Thomson Learning, c2000Description: 432 pISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	TX 911.3 .C8 F672M (Browse shelf(Opens below))	Checked out	2025-08-09	291120010014

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Includes bibliographical references and index

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