Managing services : using technology to create value / Mark M. Davis, Janelle Heineke

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Closed Shelves (Contact Library Staff)	HD9980.5 D384M (Browse shelf(Opens below))	Available	200406170008

Total holds: 0

Previous		No cover image available					No cover image available	Next
Previous	HD 9980.5 B373S 2011 Services marketing /	HD9980.5 C644C Case studies in service operations	HD9980.5 C726M 2003 Marketing your services : for people who hate to sell /	HD9980.5 D384M Managing services : using technology to create value /	HD9980.5 D384M 2003 Managing services : using technology to create value /	HD9980.5 D384M 2003 Managing services : using technology to create value /	HD9980.5 F579S Service management for competitive advantage	Next

Includes bibliographical references and index

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