Dealing with the customer from hell : a survival guide / Shaun Belding

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Material type: Text

TextPublication details: London : Kogan Page, 2005Description: 152 pISBN:

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Status	Barcode
Books	BU Library and Learning Space	Books	Book Shelves	HF5415.5 B442D (Browse shelf(Opens below))	Available	200710010004

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Previous	HF5415.5 B376S Secrets of customer relationship management : it's all about how you make them feel	HF5415.5 B376S Secrets of customer relationship management : it's all about how you make them feel	HF5415.5 B435C 2009 The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest service companies in the world /	HF5415.5 B442D Dealing with the customer from hell : a survival guide /	HF 5415.5 B477S Service innovation : how to go from customer needs to breakthrough services /	HF 5415.5 B477S Service innovation : how to go from customer needs to breakthrough services /	HF5415.5 B543C CRM unplugged : releasing CRM's strategic value /	Next

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