Service management : operations, strategy, information technology / James A. Fittzsimmons, Mona J. Fitzsimmons
Material type:
- 9780071263467
- HD 9980.5 F579S 2008
Item type | Home library | Collection | Shelving location | Call number | Status | Barcode | |
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BU Library and Learning Space | Books | Book Shelves | HD 9980.5 F579S 2008 (Browse shelf(Opens below)) | Available | 201009210159 |
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HD9980.5 F579S 2001 Service management : operations, strategy, and information technology / | HD9980.5 F579S 2001 Service management : operations, strategy, and information technology / | HD9980.5 F579S 2006 Service management : operations, strategy, and information technology / | HD 9980.5 F579S 2008 Service management : operations, strategy, information technology / | HD9980.5 F579S 2014 Service management : operations, strategy, information technology / | HD9980.5 H347S 2013 Service management : an integrated approach to supply chain management and operations / | HD9980.5 H362 Handbook of services marketing & management |
Includes bibliographical references and indexes
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