Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
Material type:
- 9780415578042
- G 155 .A1 N63T
Item type | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
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BU Library and Learning Space | Books | Book Shelves | G 155 .A1 N63T (Browse shelf(Opens below)) | Checked out | 2025-08-09 | 201205290013 |
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G155 .A1 N487N Natural area tourism : ecology, impacts and management / | G155 .A1 N523 2005 Niche tourism : contemporary issues, trends and cases / | G155.A1 N523 2011 Niche tourism : contemporary issues, trends and cases / | G 155 .A1 N63T Tourist customer service satisfaction : an encounter approach / | G155 .A1 O467O 2010 The origins of hospitality and tourism / | G155 .A1 O637 2016 Operations management in the travel industry / | G155 .A1 P324P 1999 The PATA cruise report May 1999 : joint research venture between the Pacific Asia Travel Association (PATA) and travel & tourism futures innovative strategies for competitive success |
Includes bibliographical references and index
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