Local cover image
Image from Amazon.com
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Material type:
TextCopyright date: New York, N.Y. : McGraw-Hill Education, ©2018Edition: Seventh edition; McGraw-Hill Education international editionDescription: xxviii, 514 pages : illustrationsContent type: - text
- unmediated
- volume
- 9781260083521
- HD9980.5 Z447S 2018
| Item type | Home library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
BU Library and Learning Space | Books | Book Shelves | HD9980.5 Z447S 2018 (Browse shelf(Opens below)) | Available | 2017000002004 |
Total holds: 0
Browsing BU Library and Learning Space shelves Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| HD9980.5 Z447S 2009 Services marketing : integrating customer focus across the firm / | HD9980.5 Z447S 2009 Services marketing : integrating customer focus across the firm / | HD 9980.5 Z447S 2013 Services marketing : integrating customer focus across the firm / | HD9980.5 Z447S 2018 Services marketing : integrating customer focus across the firm / | HD9980.6 M684 Moving people to deliver services / | HD9980.6 M684 Moving people to deliver services / | HD9980.6 M684 Moving people to deliver services / |
Includes bibliographical references and index.
There are no comments on this title.
Log in to your account to post a comment.
Click on an image to view it in the image viewer
