Timm, Paul R. <br/><br/>
Seven power strategies for building customer loyalty 

 - New York, N.Y. :  AMACOM,  2001 
 - 224 
<br/><br/><label>ISBN: </label>081440569X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER LOYALTY<br/>Customer Services<br/>CUSTOMER RELATIONS
<br/><br/><label>LC Class. No.: </label>HF5415.5  / T555S