TY  - BOOK
AU  - LeBoeuf,Michael
AU  - Revand updated
TI  - How to win customers and keep them for life
SN  - 0425175014
AV  - HF5415.5 L426H 2000
PY  - 2000///
CY  - New York, N.Y.
PB  - Berkley
KW  - CUSTOMER REALTIONS
KW  - CUSTOMER SERVICE
ER  -