TY  - BOOK
AU  - Hiam,Alexander
TI  - Closing the quality gap : lessons from America's leading companies
AV  - HD62.15 H525C
PY  - 1992///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - TOTAL QUALITY MANAGEMENT
KW  - UNITED STATES
KW  - MANAGEMENT
ER  -