Porter, L.J. <br/><br/>
Assessing business excellence : a guide to self-assessment 

 - Oxford :  Butterworth-Heinemann,  1996 
 - 278 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TOTAL QUALITY MANAGEMENT<br/>INDUSTRIAL EFFICIENCY--EVALUATION<br/>BENCHMARKING (MANAGEMENT)
<br/><br/><label>LC Class. No.: </label>HD62.15  / P677A