TY  - BOOK
AU  - Swets,Paul W.
TI  - The art of talking so that people will listen : getting through to family, friends, and business associates
AV  - BF637 .C45 S937A
PY  - 1983///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - INTERPERSONAL COMMUNICATION
ER  -