TY - BOOK AU - Downes,Larry AU - Mui,Chunka TI - Unleashing the killer app : digital strategies for market dominance AV - HD30.2 D686U PY - 1998/// CY - Boston, Mass. PB - Harvard Business School Press KW - INFORMATION TECHNOLOGY KW - UNITED STATES KW - MANAGEMENT KW - DIGITAL COMMUNICATIONS KW - ORGANIZATIONAL CHANGE ER -