Das, Ranjan <br/><br/>
Strategic management of services :  framework and cases / 
Ranjan Das 
 - Delhi :  Oxford Univ. Press,  1997 
 - 435 p. :  ill. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>0195641701 
<br/><br/><label>Subjects--Topical Terms: </label><br/>SERVICE INDUSTRIES--MANAGEMENT--INDIA<br/>SERVICE INDUSTRIES--MANAGEMENT--CASE STUDIES--INDIA
<br/><br/><label>LC Class. No.: </label>HD9987 .I42  / D37S