Thill, John V. <br/><br/>
Excellence in business communication / 
John V. Thill, Courtland L. Bovee 
 - 5th ed. 
 - Upper Saddle River, N.J. :  Prentice Hall,  c2002 
 - 539 p. :  col. ill. 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>0130909475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS COMMUNICATION--CASE STUDIES--UNITED STATES
<br/><br/><label>LC Class. No.: </label>HF5718.2 .U6  / T444E 2002