TY - BOOK AU - Thill,John V. AU - Bovee,Courtland L. TI - Excellence in business communication SN - 0130909475 AV - HF5718.2 .U6 T444E 2002 PY - 2002/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - BUSINESS COMMUNICATION KW - UNITED STATES KW - CASE STUDIES N1 - Includes bibliographical references and indexes ER -