Ury, William <br/><br/>
Getting past no :  negotiating with difficult people / 
William Ury 
 - New York, N.Y. :  Bantam,  1991 
 - 161 p. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>0553072749 
<br/><br/><label>Subjects--Topical Terms: </label><br/>NEGOTIATION
<br/><br/><label>LC Class. No.: </label>BF637 .N4  / U79G