Galvin, Kathleen M. <br/><br/>
Communication works! :  communication applications in the workplace / 
Kathleen M. Galvin, Jane Terrell 
 - Lincolnwood, Ill. :  National Textbook,  c2001 
 - 396 p. :  ill. (some col.) 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0658002996 
<br/><br/><label>Subjects--Topical Terms: </label><br/>COMMUNICATION
<br/><br/><label>LC Class. No.: </label>P90  / G348C