TY - BOOK AU - Bosworth,Michael T. AU - Holland,John R. TI - CustomerCentric selling SN - 0071425454 AV - HF5438.25 B678C PY - 2004/// CY - New York, N.Y. PB - McGraw-Hill KW - SELLING KW - SALES MANAGEMENT KW - MARKETING N1 - Includes index ER -