Fearn-Banks, Kathleen <br/><br/>
Crisis communications :  a casebook approach / 
Kathleen Fearn-Banks 
 - 2nd ed. 
 - Mahwah, N.J. :  Lawrence Erlbaum Associates,  2002 
 - 354 p. :  ill. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0805836047 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PUBLIC RELATIONS--MANAGEMENT--CASE STUDIES<br/>CRISIS MANAGEMENT--CASE STUDIES<br/>ADVERTISING--CASE STUDIES
<br/><br/><label>LC Class. No.: </label>HD59  / F427C 2002