Acuff, Jerry  1949- <br/><br/>
The relationship edge :  the key to strategic influence and selling success / 
Jerry Acuff with Wally Wood. 
 - 3rd ed., completely rev. & updated 
 - Hoboken, N.J. :  Wiley,  c2011. 
 - 256 p. :  ill. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780470915479 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services<br/>Customer relations<br/>Success in business
<br/><br/><label>LC Class. No.: </label>HF 5415.5  / A283R 2011