Bueno, Bolivar J.

Customers first : dominate your market by winning them over where it counts the most / Bolivar J. Bueno. - New York, N.Y. : McGraw-Hill, c2012. - 218 p.

Includes index.

9780071787871


Branding (Marketing)
Customer relations.
Brand name products.

HF5415.1255 / B836C