Frawley, Andrew. <br/><br/>
Igniting customer connections :  fire up your company's growth by multiplying customer experience & engagement / 
 Igniting customer connections :  fire up your company's growth by multiplying customer experience and engagement 
Andrew Frawley. 
 - Hoboken, New Jersey :  Wiley,  c2015. 
 - xv, 240 pages :  illustrations. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781118916704 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Marketing.<br/>Customer loyalty.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / F728I 2015