Responding to crisis a rhetorical approach to crisis communication / [electronic resource]:
edited by Dan P. Millar, Robert L. Heath
- Mahwah, N.J. : Lawrence Erlbaum, 2004
- 1 online resource.
- LEA's communication series .
Includes bibliographical references and index.
9780805840599 9781410609496 (electronic bk.)
Crisis management Communication in management Organizational change