Kelly, Diane L. <br/><br/>
Applying quality management in healthcare  a process for improvement /  [electronic resource] : 
Diane L. Kelly. 
 - Chicago, Ill. :  Health Administration Press :  c2003. 
 - 1 online resource. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781567932065 9780585476865 (electronic bk.) 
<br/><br/><label>LCCN: </label>2003044998 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical care--Quality control.<br/>Health services administration.<br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>RA399.A1  / K455 2003