TY - BOOK AU - Kelly,Diane L. TI - Applying quality management in healthcare: a process for improvement SN - 9781567932065 AV - RA399.A1 K455 2003 PY - 2003/// CY - Chicago, Ill. PB - Health Administration Press KW - Medical care KW - Quality control KW - Health services administration KW - Total quality management N1 - Includes bibliographical references and index UR - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=90985&site=ehost-live&scope=site ER -