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Practical support for lean six sigma software process definition : using IEEE software engineering standards / Susan K. Land, Douglas B. Smith, John W. Walz by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Hoboken, N.J. : Wiley, c2008
Availability: Items available for loan: BU Library and Learning Space (1)Call number: QA76.758 L362P.

Information visualization : perception for design / Colin Ware by Series: The Morgan Kaufmann series in interactive technologies
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Amsterdam : Morgan Kaufmann, c2004
Availability: Items available for loan: BU Library and Learning Space (1)Call number: T156.2 W373I 2004.

Integrating ISO 14001 into a quality management system by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, 1999
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TS155.7 B562I.

Quality engineering in production systems by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : McGraw-Hill, 1989
Availability: No items available.

An ISO 9000 approach to building quality software by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall PTR, 1996
Availability: Items available for loan: BU Library and Learning Space (1)Call number: QA76.76 .Q35 O842I.

Six sigma for small business / Greg Brue by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: [S.l.] : Entrepreneur Press, c2006
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.7 B783S.

Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Free Press, c1990
Availability: No items available.

CMMI survival guide : just enough process improvement / Suzanne Garcia, Richard Turner by Series: SEI series in software engineering
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Upper Saddle River, N.J. : Addison-Wesley, c2007
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TS155 G372C.

Creating culture change : the key to successful total quality management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bedford : IFS, 1990
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 A844C.

Best practices : building your business with customer-focused solutions by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Touchstone, 2000
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 H532B.

Quality of service for Internet multimedia / Jitae Shin, Daniel C. Lee and C.-C. Jay Kuo by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Upper Saddle River, N.J. : Prentice Hall PTR, c2004
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TK5105.5956 S546Q.

Quality management of hot mix asphalt / Dale S. Decker, editor by Series: STP ; 1299 | ASTM special technical publication ; 1299
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: West Conshohocken, Pa. : ASTM, 1996
Availability: Items available for loan: BU Library and Learning Space (2)Call number: TE275 Q344, ...

The economics of automatic testing by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : McGraw-Hill, 1994
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TK7895 .A8 D384E 1994.

Patient satisfaction [electronic resource] : defining, measuring, and improving the experience of care / Irwin Press. by Series: Management series (Ann Arbor, Mich.)
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago, Ill. : Health Administration Press, c2002
Online resources:
Availability: No items available.

IP quality of service / Srinivas Vegesna by Series: Cisco Press core series
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Indianapolis, Ind. : Cisco Press, c2001
Availability: Items available for loan: BU Library and Learning Space (2)Call number: TK5102.5 V433I, ...

Quality management system handbook for product development companies / Vivek Nanda by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Boca Raton, Fla. : CRC Press, c2005
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TS156 N362Q.

The six sigma project planner : a step-by-step guide to leading a six sigma project through DMAIC / Thomas Pyzdek by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : McGraw-Hill, c2003
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD69 .P75 P992S.

Quality management systems for the food industry : a guide to ISO 9001/2 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Blackie Academic & Professional, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TP372.5 B647Q.

QoS in integrated 3G networks / Robert Lloyd-Evans by Series: Artech House mobile communications series
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Boston, Mass. : Artech House, c2002
Availability: Not available: Checked out (1).

Object-oriented design measurement by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Wiley, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: QA76.64 W447O.

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