Data Collection and Privacy Policies

BU Library uses cookie or similar technologies to enhance your browsing experience as follows:

🍪 What are cookies?

Cookies are small text files placed on your browser by websites. They help make websites work, or work more efficiently. They also "remember" some of your preferences, so you don't have to set a preference again every time you switch to a different page on the same website.

If cookies are a concern for you, you may like to regularly clear your cookies on your browser or use a private browser mode. Check your browser settings for these options.

Use of Essential Cookies

BU Library uses essential cookies to ensure the core functionality of our library system, including user authentication, session management, and accessibility features. These cookies are strictly necessary for the website to function and cannot be disabled.

Here is the list of essential cookies used on the BU Library system.

Storage	Name	Value	Expiration	Description
Cookie	CGISESSID	Session ID	Until logout or end of session	Session cookie
Cookie	KohaOpacLanguage	Language code	3 years	Stores the language the user selected, so the online catalog will appear in that same language the next time it is visited.
Cookie	form_serialized form_serialized_limits	Search terms and limits	End of session or when the advanced search page is accessed again.	jQuery cookie. Stores search terms and limits of the last advanced search. Set when an advanced search is submitted.
Cookie	search_path_code	ads (fewer) or exs (more)	End of session or when the advanced search page is accessed again.	jQuery cookie. Related to serialized_form* cookies. Stores if the advanced search form was used with 'More options' or 'Fewer options'.
Cookie	num_paragraph	Count of search options added	End of session or when the advanced search page is accessed again.	jQuery cookie. Used to store the number of created options when user selects 'More options' in advanced search to increase search boxes.
Cookie	bib_list	List of record IDs (biblionumbers) separated by /	End of session or until the cart is emptied.	Stores cart contents in the online catalog. Set when records are added to the cart for the first time.

📶 Use of Google Analytics

BU Library uses Google Analytics to analyze website traffic and improve user experience. Google Analytics helps us understand how visitors interact with our website by collecting anonymous information such as:

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General geographic location (not precise)

How We Use This Data

We use Google Analytics data to:

Improve website navigation and user experience
Identify popular resources and services
Ensure our platform is accessible and user-friendly

Data Collection and Privacy

Google Analytics uses cookies to collect this information. However, no personally identifiable information (such as names or library account details) is shared with Google. The data is processed in accordance with Google’s Privacy Policy.

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Your search returned 222 results.

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		Design for services / Anna Meroni & Daniela Sangiorgi. by Meroni, Anna Sangiorgi, Daniela Series: Design for social responsibility series / series editor: Rachel Cooper Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Farnham : Gower, c2011 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD 9980.5 M476D. Found in Open Library: Place hold Save to lists Add to cart (remove)
		The new GE : how Jack Welch revived an American institution / Robert Slater by Slater, Robert I Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Homewood, Ill. : Business One Irwin, c1993 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9697 .A3U6 S527N. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Human resource management and performance in the service sector : the case of bank branches by Bartel, Ann P Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge, Mass. : National Bureau of Economic Research, 2000 Availability: No items available. Save to lists Add to cart (remove)
		Technology leaders / Peter S. Cohan by Cohan, Peter S Series: ExpressExec ; 01.05 Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Oxford : Capstone, 2002 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.37 C632T. Found in Open Library: Place hold Save to lists Add to cart (remove)
		The economics of automatic testing by Davis, Brendan Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill, 1994 Availability: Items available for loan: BU Library and Learning Space (1)Call number: TK7895 .A8 D384E 1994. Place hold Save to lists Add to cart (remove)
		Strategies for hypergrowth / Roger Cartwright by Cartwright, Roger Series: ExpressExec ; 03.05 Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Oxford : Capstone, 2002 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD2746 C377S. Found in Open Library: Place hold Save to lists Add to cart (remove)
		New service development : creating memorable experiences by Fitzsimmons, James A [ed.] Fitzsimmons, Mona J [ed.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage, 2000 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 N487. Place hold Save to lists Add to cart (remove)
		Japan and the European periphery by Darby, James, ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hampshire : Macmillan Press, 1996 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD2844 D372J. Place hold Save to lists Add to cart (remove)
		Trading places : how we are giving our future to Japan and how to reclaim it / Clyde V. Prestowitz, Jr. by Prestowitz, Clyde V., Jr, 1941- Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N. Y. : Basic, c1989 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HC462.9 P737T. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Business and society : a managerial approach by Vernon, Heidi Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore : Irwin/McGraw-Hill, 1998 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD60.5 .U6 V476B 1998. Place hold Save to lists Add to cart (remove)
		Created in Japan : from imitators to world-class innovators by Tatsuno, Sheridan M Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Harper & Row, 1990 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HC465 .H53 T37C. Place hold Save to lists Add to cart (remove)
		Champions of silicon valley : visionary thinking from today's technology pioneers by Sigismund, Charles G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Wiley, 2000 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.37 S534C. Place hold Save to lists Add to cart (remove)
		Thai traditional technology by Ministry of Education. The Office of the National Culture Commission Chaleo Manilerd Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bangkok : The Office, 1987 Availability: Items available for loan: BU Library and Learning Space (1)Call number: DS568 M564T. Place hold Save to lists Add to cart (remove)
		Fu wu guan li = 服务管理 / Wang Lihua bian zhu by Wang, Lihua [editor] 王丽华 Edition: 3rd edition Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Beijing : China Tourism Press, 2017 Other title: 服务管理 Service Management Availability: Items available for loan: BU Library and Learning Space (1)Call number: PL1117.5.C65 F888 2017. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Moving people to deliver services / Aaditya Mattoo and Antonia Carzaniga, editors by Mattoo, Aaditya [ed.] Carzaniga, Antonia [ed.] Series: Trade and development series Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Washington, D.C., Wash. : World Bank, c2003 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.6 M684. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Matsushita leadership : lessons from the 20th century's most remarkable entrepreneur by Kotter, John P, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Free Press, 1997 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HC461.5 .M37 K677M. Place hold Save to lists Add to cart (remove)
		Winning strategies for the new Latin markets [electronic resource] / Fernando Robles, Françoise Simon, Jerry Haar by Robles, Fernando Simon, Françoise Haar, Jerry, 1947- Series: Financial Times Prentice Hall Books Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Financial Times/Prentice Hall, c2003 Online resources: Electronic Resources Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Firms, markets, and economic change [electronic resource] : a dynamic theory of business institutions / Richard N. Langlois and Paul L. Robertson by Langlois, Richard N Robertson, Paul L Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge, 2002 Online resources: Electronic Resources Availability: No items available. Found in Open Library: Save to lists Add to cart (remove)
		Managing services : using technology to create value / Mark M. Davis, Janelle Heineke by Davis, Mark M, 1944- Heineke, Janelle Series: The McGraw-Hill/Irwin series operations and decision sciences Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2003 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 D384M. Found in Open Library: Place hold Save to lists Add to cart (remove)
		Market driven enterprise : product development, supply chains, and manufacturing / Amiya K. Chakravarty by Chakravarty, Amiya K Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : Wiley, c2001 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD38.5 C424M. Found in Open Library: Place hold Save to lists Add to cart (remove)

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