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The new age of innovation : driving cocreated value through global networks / C.K. Prahalad, M.S. Krishnan by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : McGraw-Hill, c2008
Other title:
  • The new age of innovation : driving co-created value through global networks
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD30.28 P723N.

Managing the new customer relationship : strategies to engage the social customer and build lasting value / Ian H. Gordon. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Ontario : Wiley, c2013
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.55 G672M. Not available: Register (1).

The lovemarks effect : winning in the consumer revolution / Kevin Roberts by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Brooklyn, N.Y. : PowerHouse Books, c2006
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF 5415.55 R623L.

Managing services : using technology to create value / Mark M. Davis, Janelle Heineke by Series: The McGraw-Hill/Irwin series operations and decision sciences
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2003
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 D384M.

Managing services : using technology to create value / Mark M. Davis, Janelle Heineke by Series: The McGraw-Hill/Irwin series operations and decision sciences
Edition: International ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2003
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 D384M 2003.

Sams teach yourself Microsoft Dynamics CRM 4 in 24 hours / Anne Stanton by Series: Sams teach yourself in 24 hours
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Indianapolis, Ind. : Sams, c2010
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF 5415.5 S726S.

User-centered design stories : real-world UCD case files / edited by Carol Righi and Janice James. by Series: The Morgan Kaufmann series in interactive technologies
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Amsterdam : Elsevier, c2007
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.15 U837.

The six fundamentals of success : the rules for getting IT right for yourself and your organization / Stuart R. Levine by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Currency Doubleday, 2004
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD31 L484S.

Humanizing big data : marketing at the meeting of data, social science and consumer insight / Colin Strong. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: London : KoganPage, 2015
Availability: Not available: Checked out (1).

Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Hoboken, N.J. : Wiley, c2011
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 P466M 2011.

Strategic Six sigma : best practices from the executive suite / Dick Smith and Jerry Blakeslee with Richard Koonce by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Hoboken, N.J. : Wiley, c2002
Availability: No items available.

Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence / Mike Lewis. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : McGraw-Hill, c2013
Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF5415 L484S, ...

Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, New Jersey : Wiley, c2004
Online resources:
Availability: No items available.

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