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Investing in people : how to achieve higher standards and a competitive edge at work by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Wan Chai : Grolier International, 2001
Other title:
  • Grolier business library : investing in people : how to achieve higher standards and a competitive edge at work
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549 T876I.

Self-development : facilitator's guide by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : McGraw-Hill, 1992
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 M433S.

Active training : a handbook of techniques, designs, case examples, and tips / Mel Silberman assisted by Carol Auerbach by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Lexington, c1990
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 S542A.

Train and develop your staff : a do-it-yourself guide for managers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Aldershot : Gower, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 G467T.

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : McGraw-Hill, 1999
Availability: Items available for loan: BU Library and Learning Space (2)Call number: HF5415.5 C374B, ...

Training for results : key tools and techniques to sharpen trainers' skills / by Scott B. Parry by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Alexandria, Va. : American Society for Training & Development, c2000
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 P377T.

Best of the eLearning Guild's learning solutions : top articles from the eMagazine's first five years / edited by William R. Brandon by Series: Pfeiffer essential resources for training and HR professionals
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: San Francisco, Calif. : Pfeiffer, c2008
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 B477.

How to deliver training by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Aldershot : Gower, 1998
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 O774H.

75 ways to liven up your training : a collection of energizing activities by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Aldershot : Gower, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 O774S.

Human resource problem solving by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Englewood Cliffs, N.J. : Prentice-Hall, 1987
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549 B684H.

Building expertise : cognitive methods for training and performance improvement / Ruth Colvin Clark. by Series: Pfeiffer essential resources for training and HR professionals
Edition: 3rd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: San Francisco, Calif. : Pfeiffer, c2008
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF 5549.5 .T7 C527B 2008.

Presenting service : the ultimate guide for the foodservice professional / Lendal H. Kotschevar, Valentino Luciani by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Chicago, Ill. : Professional Management Development Program, National Restaurant Association, Educational Foundation, c1999
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TX943 K677P.

Instructional design that soars : shaping what you know into classes that inspire / Guila Muir. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Bothell, Wash. : Book Publishers Network, c2013
Availability: Items available for loan: BU Library and Learning Space (1)Call number: LB1028.38 M847I 2013.

Beyond becker : training in imperfect labor markets by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, Mass : National Bureau of Economic Research, 1998
Availability: No items available.

Using national standards to improve performance by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 1996
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5381.6 H649U.

Human resource development : process, practices and perspectives / Stephen Gibb by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Palgrave Macmillan, 2008
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 G522H 2008.

Designing and achieving competency : a competency-based approach to developing people and organizations by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : McGraw-Hill, 1992
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 B625D.

Card games for developing service / Susan El-Shamy, Gayle Stuebe by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Aldershot : Gower, c2000
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5415.5 E473C.

Presenting service : the ultimate guide for the foodservice professional : student workbook by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : Wiley, c1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TX943 P737.

Technology-based training : a comprehensive guide to choosing, implementing, managing and developing new technologies in training by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HF5549.5 .T7 R383T.

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