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Effective apology : mending fences, building bridges, and restoring trust / John Kador. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: San Francisco, Calif. : Berrett-Koehler Publishers, c2009
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD59.2 K326E 2009.

Crisis management by apology : corporate response to allegations of wrongdoing / Keith Michael Hearit by Series: LEA's communication series
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Mahwah, N.J. : Lawrence Erlbaum Associates, c2006
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD59.2 H427C.

Social media rules of engagement : why your online narrative is the best weapon during a crisis / Nicole Matejic. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: Melbourne : John Wiley & Sons, 2015
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HM741 M373S 2015.

Strategic issues management : organizations and public policy challenges / Robert L. Heath, Michael J. Palenchar. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Los Angeles, Calif. : Routledge, c2009
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD59.5 H427S 2009.

Corporate reputation : managing opportunities and threats / edited by Ronald J. Burke, Graeme Martin and Cary L. Cooper. by Series: Psychological and behavioral aspects of risk series / series editors: Carry L. Cooper and Ronald J. Burke
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Farnham : Gower, c2011
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD 59.2 C676.

Communication consultants in political campaigns : ballot box warriors / Robert V. Friedenberg by Series: Praeger series in political communication
Material type: Text Text; Nature of contents: biography; Literary form: Not fiction ; Audience: Specialized;
Publication details: Westport, Conn. : Praeger, 1997
Availability: Items available for loan: BU Library and Learning Space (1)Call number: JK 2281 F743C.

Political marketing and British political parties / Jennifer Lees-Marshment by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Manchester : Manchester Univ. Press, 2008
Availability: Items available for loan: BU Library and Learning Space (1)Call number: JN 1121 L437P 2008.

Mapping the organizational psyche : a Jungian theory of organizational dynamics and change / John G. Corlett, Carol S. Pearson by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Gainesville, Fla. : Center for Applications of Psychological Type, c2003
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD58.7 C674M.

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