BU Library and Learning Space

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GPRS demystified / John Hoffman, editor by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, N.Y. : McGraw-Hill, c2003
Availability: Items available for loan: BU Library and Learning Space (1)Call number: TK5103.482 G463.

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Instructional design-step by step : nine easy steps for designing lean, effective, and motivational instruction / John S. Hoffman. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Bloomington, Ind. : iUniverse, c2013
Availability: Items available for loan: BU Library and Learning Space (1)Call number: LB1028.38 H633I 2013.

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Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson by Series: The Dryden Press series in marketing
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Fort Worth, Tex. : Harcourt College, c2002
Other title:
  • Essentials of services marketing : concepts, strategies adn cases
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 H633E 2002.

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Essentials of services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Australia : South-Western/Thomson Learning, c2001
Other title:
  • Essentials of services marketing : concepts, strategies and cases
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD9980.5 H633E 2001.

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Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, John E.G. Bateson by
Edition: 3rd ed. , international student ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Australia : Thomson/South-Western, c2006
Other title:
  • Services marketing : concepts, strategies, and cases
Availability: Not available: Checked out (1).

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