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Business process benchmarking : finding and implementing best practices by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press., 1995
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 C356B.

Benchmarking : a signpost to excellence in quality and productivity by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester : Wiley, 1994
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 K374B.

Benchmarking : a signpost ot excellence in quality and productivity by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester : Wiley, 1995
Availability: No items available.

Benchmarking for best practice : continuous learning through sustainable innovation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford : Butterworth-Heinemann, 1996
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 Z347B.

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Destination benchmarking [electronic resource] : concepts, practices, and operations / M. Kozak by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Wallingford, UK : CABI Pub., 2004
Online resources:
Availability: No items available.

Benchmarking strategies : a tool for profit improvement by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N. Y. : Wiley, 2000
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 R442B.

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Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wober by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Wallingford : CABI, c2002
Availability: Items available for loan: BU Library and Learning Space (1)Call number: G155 .A1 W623B.

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Benchmarking in tourism and hospitality industries [electronic resource] : the selection of benchmarking partners / Karl W. Wöber. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford, U.K. : CABI Pub., c2002
Online resources:
Availability: No items available.

Benchmarking workbook : with examples and ready-made forms by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester : Wiley, 1995
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 K374B.

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Assessing business excellence [electronic resource] : a guide to business excellence and self-assessment / L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam : Elsevier Butterworth-Heinemann, 2004
Online resources:
Availability: No items available.

Assessing business excellence : a guide to self-assessment by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford : Butterworth-Heinemann, 1996
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 P677A.

If only we knew what we know : the transfer of internal knowledge and best practice by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Free Press, 1998
Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD58.82 O324I.

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Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: Hoboken, N.J. : Wiley, c2008
Availability: Items available for loan: BU Library and Learning Space (1)Call number: JF1525 .T67 N583B 2008.

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Methodology for the development of national intellectual property strategy, tool 3 : benchmarking indicators / World Intellectual Property Organization (WIPO). by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Geneva : World Intellectual Property Organization (WIPO), [2014?]
Availability: Items available for loan: BU Library and Learning Space (1)Call number: K1401 M473.

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