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			The essence of total quality management by Bank, John Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Prentice Hall, 1992 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD62.15 B364E. Place hold Save to lists Add to cart (remove)
		Image from Amazon.com	The high-value manager : developing the core competencies your organization demands / Florence M. Stone & Randi T. Sachs by Stone, Florence M, 1945- Sachs, Randi Toler Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York, N.Y. : AMACOM, c1995 Availability: Items available for loan: BU Library and Learning Space (1)Call number: HD38.2 S766H. Found in Open Library: Place hold Save to lists Add to cart (remove)

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